SCANS Secretary's Commission on Achieving Necessary Skills COMPETENCIES | Resources | Information | Interpersonal | Systems | Technology | | Resources: | C1 Allocates Time | Selects goal-relevant activities, ranks them, allocates time, and prepares and follows schedules. | C2 Allocates Money | Uses or prepares budgets, makes forecasts, keep records, and makes adjustments to meet objectives. | C3 Allocates Material and
Facility Resources | Acquires, stores, allocates, and uses materials or space efficiently. | C4 Allocates Human
Resources | Assesses knowledge and skills, distributes work accordingly, evaluates performance and provides feedback. |
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| Top | | Information: | C5 Acquires/Evaluates
Information | Identifies needs for data, obtains them from existing sources or creates them. Evaluates their relevance and accuracy. | C6 Organizes and Maintains
Information | Uses or prepares budgets, makes forecasts, keep records, and makes adjustments to meet objectives. | C7 Interprets and Communications
Information | Acquires, stores, allocates, and uses materials or space efficiently. | C8 Uses Computers to Process
Information | Assesses knowledge and skills, distributes work accordingly, evaluates performance and provides feedback. |
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| Top | | Interpersonal: | C9 Participates as Team
Members | Identifies needs for data, obtains them from existing sources or creates them. Evaluates their relevance and accuracy. | C10 Teaches | Helps others learn, apply related concepts and theories to tasks through coaching or other means. | C11 Serves Clients/Customers | Works and communicates with clients and customers to satisfy their expectations. | C12 Exercises Leadership | Communicates ideas to justify position, persuades and convinces others, responsibly challenges existing procedures and policies. | C13 Negotiates to Arrive at a
Decision | Works toward agreements involving exchange of resources, resolves divergent interests. | C14 Works with Cultural Diversity | Works well with men and women form diverse backgrounds. |
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| Top | | Systems: | C15 Understanding Systems | Knows how social, organizational, and technological systems works and operates effectively within them. | C16 Monitors and Corrects
Performance | Distinguishes trends, predicts impacts of actions on system operations, diagnoses deviations in the function of a system/ organization, takes necessary action to correct performance. | C17 Improves and Designs
Systems | Suggests modifications to existing systems and develops new or alternative systems to improve performance. |
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| Top | | Technology: | C18 Selects Technology | Chooses procedures, tools or equipment including computers and related technologies. | C19 Applies Technology to Task | Understands overall intent and proper procedures for setup and operation or equipment. | C20 Maintains and Troubleshoots
Technology | Prevents, identifies, or solves problems with equipment, including computer and other technologies. |
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| Top | FOUNDATION SKILLS | Basic Skills | Thinking Skills | Personal Qualities | | Basic Skills: | F1 Reading | Locates, understands, and interprets written information in prose and documents such as manuals, graphs, and schedules. | F2 Writing | Communicates thoughts, ideas, information, and messages in writing; creates documents such as letters, directions, manuals, reports, graphs, and flow charts. | F3 Arithmetic | Performs basic computations, uses tables, graphs, diagrams, and charts to obtain or convey quantitative information. | F4 Mathematics | Performs basic computations, approaches practical problems by choosing appropriately from a variety of mathematical techniques. | F5 Listening | Receives, attends to, interprets and responds to verbal messages and body language to comprehend, learn, critically evaluate, appreciate or support the speaker. | F6 Speaking | Organizes ideas and communicates oral messages to listeners and situations, participates in conversation, discussion and group presentation. |
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| Top | | Thinking Skills: | F7 Creative Thinking | Uses imagination freely to generate new ideas. | F8 Decision Making | Specifies goals and constraints, generates alternatives, consider risks and evaluates and chooses best alternative. | F9 Problem Solving | Recognizes problems and devises and implements plan of action. | F10 Seeing Things in the Mind's
Eye | Organizes and processes symbols, pictures, graphs, objects and other information. | F11 Knowing How to Learn | Uses efficient learning techniques to acquire and apply new knowledge and skills. | F12 Exercises Leadership | Discovers a rule or principle underlying the relationship between two or more object and applies to problem solving. |
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| Top | | Personal Qualities: | F13 Responsibility | Exerts a high level of effort and perseveres toward goal attainment. | F14 Self-Esteem | Believes in own self-worth and maintains a positive view of self. | F15 Social | Demonstrates understanding, friendliness, adaptability, empathy and politeness in group settings. | F16 Self-Management | Assesses self accurately, sets personal goals, monitors progress and exhibits self-control. | F17 Integrity/Honesty | Chooses ethical courses of action. |
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Top | Competencies | Foundation Skills
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